ITBoost is more than documentation software. It provides a single source of truth for your customer data, documentation and much more. See how easy it can be to streamline your processes, onboarding procedures, and save time and money in the process, in your free 14-day trial.
Build a knowledge base your business can thrive off of with built-in best practices that drive efficiencies.
Gives an up-to-date and complete picture of a customer's assets without the need of putting in manual work to collect assets and it’s data from the cloud integrations.
Get real-time data from your customers about how they think your team is doing from the Customer Feedback Dashboard.
Make educated, data-driven decisions with the ability to view critical information on tickets, such as acknowledgments, status, priority, and more.
Gives techs complete visibility of who is calling, where the call is from, who the contact last talked to, all the linked assets and KB articles along with the feedback given by this user.
View the health and current activity for all the companies your manage in real time through a single pane of glass.