From MSP to IT documentation platform and so much more...



We had a problem​

We started as a managed services provider (MSP), and we used tools to document, track, and analyze the various facets of our company. But at the time, the available IT documentation tools were expensive, lacked important features, and issues persisted.

We couldn’t access everything we needed from one place, and we were wasting time jumping from one platform to the next.

Rather than work with what we had, we decided to build an IT documentation platform that would actually meet our needs of an MSP.
We wanted something cost-effective, user-friendly, and feature-rich.


We decided a change was needed.


ITBoost was born

From our vision for a better IT documentation solution, ITBoost, an IT documentation system by ConnectWise, was born. ITBoost is a next-level platform that leverages MSP best practices in conjunction with business intelligence. Because of this, ITBoost is able to keep everything an MSP needs under one roof.

ITBoost is the ONE system that ties everything else together. It’s integration the way integration should be—one dashboard that gives you access and visibility into everything you need. And with all that data at your fingertips, you’ll be able to take BI to a whole new level.


The ONE system


ITBoost continues to evolve

Whether it’s a new feature or integration, our communication channels are open and our development cycle is rapid. In other words, ITBoost is in a constant state of evolution. We’re always listening to our customers and using their feedback to create a better user experience. Let us know what you’d like to see in ITBoost, and we’ll do what we can to make it happen.

Meet the Founders

Ali Peracha, CEO and co-founder of ITBoost


Ali is responsible for leading the overall product vision, brand management and successful execution of strategic objectives along with keeping investors and shareholders informed.

As CEO, Ali stays on top of key trends in the industry and keeps up with what the competitors are up to.

He is a seasoned entrepreneur with over 15 years of experience in the IT/ MSP space.

Omer Khawaja, CTO and co-founder of ITBoost


Omer’s role is to provide technical leadership and strategy, product life cycle management, innovation and transformation, change and operations management.

Leveraging over 15 years of experience and leadership positions held at Temenos and Oracle, he is responsible of product vision, operations, product expansion and growth, enterprise solution architecture, and offshore management.

Raza Rafiq, CFO and co-founder of ITBoost


As CFO, Raza’s role is to help develop the overall strategic plan, identify associated risks and translate the strategic plan into quantifiable metrics and financial projections.

Raza possess over 15 years of experience in areas such as financial analysis, deal structuring, strategy and merger & acquisitions in the Technology/IT space.


( you know you want to )