The Computer Repair Podcast #312 – ITBoost: The One IT Documentation System
An IT documentation system that makes a difference ITBoost, IT documentation system by ConnectWise, has a versatile dashboard that hosts the most advanced documentation solution in the industry, and displays the numbers you actually need to see from your external platforms.
Best Practices for Documenting Client Networks
We’ve all been there – a new client signs up for service, and before you know it they’re opening tickets and expecting stellar response and resolution times from us. LET’S STOP THE MADNESS and implement best practices for On-Boarding and Documenting their networks so we have a real opportunity to exceed their expectations.
Eliminate Scope Creep and Scope Seep Once and For All
Best practices for project design, risk, change and communication management and conducting effective client kickoff meetings are crucial to the growth of a well-oiled project management and implementation team.
How to On-Board New Clients and Document Their Environments
You’ll learn how to: On-board new clients the right way every time, reduce new client On-boarding time, increase client satisfaction right from the start of a new relationship, and much, more