Explore the Benefits of VoIP Integrations in ITBoost
Seamless Customer Service
No matter what tech answers the phone, all relevant user information and past support issues pop up on screen to provide a seamless customer experience.
Efficient End-User Profiles
Centralized and organized user profiles are linked to user phone numbers to make it easy for techs to find the information they need when they need it.
Launchpad to Service
Once your techs determine the reason for the call, the pop-up screen allows them to access the entire ITBoost platform, from KB articles to dashboards to documentation.