Explore the Benefits of VoIP Integrations in ITBoost

Seamless Customer Service

No matter what tech answers the phone, all relevant user information and past support issues pop up on screen to provide a seamless customer experience.

Efficient End-User Profiles

Centralized and organized user profiles are linked to user phone numbers to make it easy for techs to find the information they need when they need it.

Launchpad to Service

Once your techs determine the reason for the call, the pop-up screen allows them to access the entire ITBoost platform, from KB articles to dashboards to documentation.

Experience Next-Gen IT Documentation Software

Get a single source of truth for all your business intelligence, customer data, documentation, and more. Try ITBoost for free for 14 days and see how you can maximize your team’s efficiency.

Explore More ITBoost Features

Custom Templates

From general support issues to complex client needs, create custom templates, customize existing articles, and build the ultimate collection of Knowledge Base Articles for every support situation.


With easy-to-use dashboards, your techs will have access to all the information—from customer feedback to company information—they need to supply the support your clients want.

Features Overview

Accurate documentation makes superior customer support possible. See how ITBoost brings your IT documentation, support dashboards, and KB articles together in one, centralized location.


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